
Career Opportunity
3 days ago
The Administrative Officer Level 3 is a vital position that ensures the efficient management of surgery waitlists and elective admissions.
- This role plays a key part in delivering high-quality customer service to patients, visitors, and staff across our organisation.
Key Responsibilities:
- Providing exceptional customer service by responding promptly to patient enquiries and resolving issues efficiently.
- Managing and maintaining accurate records within electronic patient administration systems (eMR Outpatient Clinic Scheduler, Surginet, and iPM).
- Collaborating with colleagues to achieve effective work practices, meeting deadlines and contributing to quality improvement initiatives.
Requirements:
- Previous administrative experience preferably in a healthcare setting or related industry.
- Able to work independently and as part of a team to drive success in this role.
- Excellent interpersonal, written, and verbal communication skills for interacting with various stakeholders.
- Demonstrated commitment to delivering quality service and driving continuous improvement efforts.
- Familiarity with electronic patient administration systems or ability to learn quickly.
- Administrative experience in a similar field.
- Teamwork and time management skills.
- Strong organisational abilities.
- Effective communication and problem-solving skills.
About This Role
- This is a challenging yet rewarding opportunity to develop your skills and career in administration.
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