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Customer Service Representative

2 weeks ago

Adelaide, South Australia beBeeCustomer Full time $83,751 - $89,871
Customer Service Representative

This role is a part-time (30 hours per week) position on a 2-year contract.

  • Deliver exceptional customer service by providing professional, helpful and high-quality interactions via all channels of communication.
  • Track and monitor customer requests, ensuring timely follow-up and feedback where required.
  • Collaborate with team members to maintain a cohesive and dynamic work environment.
  • Ensure customer complaints are identified and captured using a CRM system.
  • Achieve agreed service level standards and Key Performance Indicators to optimize organizational goals.

Benefits include:

  • Opportunity to work in a fast-paced and dynamic environment
  • Chance to develop skills and expertise in customer service
  • Part-time flexible schedule