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Workplace Services Manager

1 week ago

Melbourne, Victoria, Australia JLL Full time

At JLL, we are seeking a dynamic Workplace Services Manager to join our team. This role is perfect for a customer-focused professional with experience in facilities management or hospitality.

Key Responsibilities:

  • Deliver exceptional workplace services and customer support
  • Manage daily operations, including work orders and property inbox
  • Support facilities team with budgeting, invoicing, and reporting
  • Oversee maintenance requests and vendor management
  • Handle workplace locker queries and audits
  • Assist with risk management and compliance

About the Role:

This is an exciting opportunity to join a leading company in Australia and be part of a dynamic team. As a Workplace Services Manager, you will play a key role in delivering exceptional workplace experiences for our clients.

What We're Looking For:

  • Prior experience in reception/concierge roles
  • Facilities, property management, or hospitality background preferred
  • Proficiency with booking systems
  • Strong communication and interpersonal skills
  • Problem-solving ability and adaptability
  • Self-motivated with a customer-oriented attitude