
Sales and Customer Experience Representative
1 week ago
Unlock Your Potential in Automotive Sales
Sales Consultant – Foton
Multiple roles available across Penrith, Parramatta, Greystanes, Castle Hill, Narellan, & Artarmon
About the Opportunity
We currently have multiple Sales Consultant opportunities across our retail sites in Penrith, Parramatta, Greystanes, Castle Hill, Narellan, and Artarmon.
As a Sales Consultant, you will play a key role in delivering a seamless and engaging vehicle sales journey. Representing brands such as Subaru, Peugeot, Deepal and Foton, you will act as a trusted advisor, supporting customers both in-store and online from their first enquiry through to post-delivery follow-up.
Key Responsibilities
- Deliver Exceptional Customer Service: Provide a personalised and engaging customer experience from enquiry through to delivery
- Product Expertise: Showcase deep product knowledge to educate customers on vehicle features and benefits
- Sales Process Management: Manage the complete sales process including test drives, trade-in evaluations, paperwork, and post-sale follow-ups
- Digital Tools: Utilise Salesforce and other digital tools to accurately maintain customer records and manage sales activity
- Team Collaboration: Collaborate with colleagues across departments to deliver a consistent and flexible experience across all customer touchpoints
About You
You are a customer-focused individual who thrives in a dynamic sales environment. You are passionate about cars, technology, and helping people find the perfect solution for their needs. You bring a balance of sales drive and genuine care, always aiming to deliver above expectations.
What We Offer
- Proven Experience: Proven experience in an automotive sales role is essential
- Utes and Trucks: Specific experience with Utes and Trucks, and an understanding of customer needs in this segment is essential
- Customer Focus: A passion for delivering exceptional customer service and creating memorable experiences
- Industry Knowledge: A genuine interest in the automotive industry and enthusiasm for the products we represent
- Multitasking: The ability to multitask in a fast-paced environment
- Communication Skills: Strong communication and interpersonal skills
- Technology Proficiency: Proficiency in Microsoft Office and confidence using digital platforms
- Availability: Availability to work Saturdays (with a weekday off in lieu)
- Driver's Licence: A valid driver's licence
- Work-Life Balance: Where possible, our flexible work policy helps support you in achieving a genuine work-life balance
- Training and Development: Thorough and ongoing training provided to support you in all aspects of your role
- Career Opportunities: Career and development opportunities – providing you with a sense of purpose and direction, you drive your destiny with us
- Team Environment: Supportive team environment – we foster a positive and supportive team culture and thrive on working well together
- Wellbeing Leave Day: Enjoy more time doing what you love with additional days off including an annual Wellbeing Leave Day and annual Volunteering Leave Day each year
- Recognition and Rewards: Recognition and rewards – we recognise individual and team accomplishments
- Employee Benefits: Access to our employee benefits program including company car rental program and discounts on vehicle purchases, plus many more
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