Senior Account Manager Refrigeration Solutions

6 days ago

Sydney, New South Wales, Australia beBeeAccount Full time
Job Description

As a seasoned professional in the ANZ HVAC-R or industrial solutions sector, you will drive account growth and new business across Australia and New Zealand. This role involves managing and growing key accounts, driving new business development, delivering technical and commercial proposals, forecasting and reporting market intelligence, and cross-functional coordination.

This is an exciting opportunity to join our team and contribute to the company's mission of sustainability. You will be responsible for:

  • Managing and Growing Key Accounts
    • Maintain relationships with existing customers (contractors, wholesalers, OEMs, supermarkets, cold storage operators).
    • Understand regional needs and tailor solutions accordingly (e.g. adapting to Australia's climate zones or New Zealand's regulatory preferences).
    • Ensure high levels of customer retention and satisfaction through regular engagement.
  • Driving New Business Development
    • Identify and approach new customers or market segments (e.g. emerging sustainability-focused projects or regional expansion opportunities).
    • Leverage industry networks, trade shows, and technical presentations to generate leads.
    • Understand ANZ-specific market trends such as natural refrigerants (CO₂, R290) and green building initiatives.
  • Delivering Technical and Commercial Proposals
    • Prepare and present technical solutions, including equipment sizing, product specifications, and integration advice.
    • Provide accurate quotations, negotiate pricing, and manage the commercial terms in line with ANZ compliance and logistics.
    • Stay informed on refrigeration standards and codes specific to Australia (e.g. AS/NZS 5149) and New Zealand.
  • Forecasting, Reporting & Market Intelligence
    • Monitor sales performance, pipeline health, and competitor activity across both countries.
    • Submit accurate monthly forecasts and reports to regional leadership.
    • Track government policies or sustainability regulations (e.g. HFC phase-down under the Kigali Amendment, energy efficiency programs).
  • Cross-Functional Coordination
    • Liaise with supply chain, customer service, and technical support teams to ensure smooth order fulfillment and after-sales support.
    • Coordinate with marketing to tailor product promotions and campaigns for local needs.
    • Act as the voice of the customer for ANZ back to global or regional product and strategy teams.

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