Tech-Savvy Customer Experience Specialist

7 days ago

Rockhampton, Queensland, Australia beBeeCustomer Full time $55,000 - $85,000
Job Opportunity

We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. In this role, you will have the opportunity to work with a variety of customers, providing them with tailored solutions to meet their needs.

The ideal candidate will have excellent communication skills, be able to build strong relationships with customers, and have a drive to exceed sales targets and key performance indicators (KPIs). They will also be eager to learn and grow within the role, and have a positive and resilient approach to customer service in a fast-paced environment.

In addition to your existing experience, you will be trained on the latest technology and gadgets, enabling you to provide expert advice and solutions to our customers. You will also have access to a range of benefits, including flexible working arrangements, professional development opportunities, and a supportive team environment.

To succeed in this role, you will need to possess a customer-focused mindset, be comfortable working in a team environment, and have a passion for delivering exceptional customer experiences. If you are a driven and results-oriented individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.

  • Main Responsibilities:
  • Provide exceptional customer service to a variety of customers
  • Build strong relationships with customers to understand their needs and preferences
  • Exceed sales targets and KPIs through proactive and consultative sales approaches
  • Stay up-to-date with the latest technology and gadgets, and use this knowledge to provide expert advice and solutions to customers
Requirements

To be successful in this role, you will need to possess the following skills and qualifications:

  • Key Skills:
  • Able to easily build a connection with a variety of new and existing customers
  • An appetite to quickly develop customised solutions for customers
  • A drive to reach (and exceed) sales targets and KPIs
  • The hunger to learn and grow within the role (and beyond)
  • A positive and resilient approach to customer service within a busy environment
Benefits

We offer a range of benefits to support your career growth and well-being, including:

  • Flexible Working Arrangements:
  • We offer flexible working arrangements to accommodate your needs and ensure that you can balance your work and personal life
  • Professional Development Opportunities:
  • We provide ongoing training and development opportunities to help you achieve your career goals
  • Supportive Team Environment:
  • You will be part of a dynamic and supportive team environment that values collaboration and teamwork
Application

To apply for this exciting opportunity, please submit your application via the link below. We look forward to hearing from you

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