Project Manager
3 weeks ago
This role is inclusive of a 25% casual loading.
We are seeking a Project Manager - Customer Information Specialist to join our Accessibility Team to manage a range of strategic projects and support the delivery of key initiatives aimed at enhancing the travel experience for customers with disabilities.
As a key member of our team, you will collaborate with digital and ICT teams to deliver effective, innovative solutions that meet the needs of all customers.
- Initial contract until July 2025 | ASAP Start
- Digital uplift of customer information | Client-side project management
- Competitive daily rate | Flexible work environment
- Engagement with internal and external stakeholders to plan for the delivery of customer information and communication actions for SEQ and Regional services.
- Development of a work program in partnership with relevant areas of business, inclusive of scope development and identifying project/initiative owner, for short term rectification, medium-term enhancements and long-term investment in response to the identified issues.
- Management of and reporting on the delivery of the approved suite of projects/initiatives to ensure strategic objectives are being met and projects are being delivered to the agreed scope and on time.
- Management and delivery of approved project/initiatives in accordance with the approved program on behalf of the Accessibility team.
- Maintain strong working relationships with internal and external stakeholders to ensure the successful delivery of projects within required timeframes and budget.
- Work closely with ICT and digital SMEs to ensure the intended outcomes are delivered
- Client-side project management of strategic projects that comprise of multidisciplinary/cross-functional teams
- Experience in client-side project management of customer communication and information focused projects
- Experience in client-side project management of asset auditing of large-scale assets
- Demonstrated experience in delivering projects in a safe and efficient manner, whilst ensuring realising of project benefits
- Ability to work within a complex statutory authority, within a dynamic and high-pressure environment.
- A self-starter, with initiative and experience to successful drive project delivery
Please submit your resume for consideration via the appropriate link. A cover letter demonstrating your relevant experience may also be reviewed.
Should you wish to discuss, please contact Jemma Walker at quoting reference number: Your interest will be treated in the strictest of confidence.
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