Customer Service Representative

1 week ago

Adelaide, South Australia beBeeCustomer Full time $82,657 - $91,822

As a Customer Service Specialist, you will be responsible for providing exceptional customer experiences by answering inbound calls, representing and promoting a wide range of services, and using effective communication skills to empathize with and understand customers.

You will also be required to:

  • Provide expert advice tailored to customer needs and lifestyles.
  • Confidently de-escalate any customer grievances.
  • Be flexible with hours to ensure we are there when our customers need us.

We are looking for candidates who possess:

  • Excellent communication skills with the ability to listen, empathize, and engage in friendly conversation.
  • Strong computer literacy and multi-tasking abilities.
  • Self-motivation and a desire to push themselves to new heights.
  • Openness to learning new skills, implementing them, and celebrating their successes.
  • Resilience and the ability to perform at their best.
  • A solution-oriented mindset, always ready to resolve problems.
  • A fixed internet connection and a suitable work-from-home setup.
Benefits
  • Yearly retention bonuses.
  • Awards and prizes.
  • Discounts on health insurance.
  • Local cafe discounts.
  • Career growth opportunities.
  • Ongoing professional development.
  • Regular social gatherings.

We offer a supportive team environment where you can grow and develop your career. After three months, you will have the opportunity to work from home two days per week.

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