
Childcare Professional
5 days ago
About this role:
As a childcare professional, you will be part of our administration team. Your primary focus will be on managing enrolments and account inquiries through our software.
You will interact directly with families and operational teams to provide solutions that support the care and well-being of children. Our out-of-school-hours services cater to over 6000 families across 50 locations in NSW, making this a fast-paced environment requiring excellent customer service and problem-solving skills.
About your skills:
- Experience in managing bookings/enrolments in a dynamic setting.
- Strong communication and interpersonal skills.
- Ability to build rapport with clients in non-facing roles.
- Continuous learning and adaptability.
- Collaborative working style and effective relationships with operational staff.
Key requirements:
- Excellent organisational skills and ability to manage competing priorities.
- Track record of providing exceptional customer service through effective communication.
- Ability to communicate effectively with customers from diverse backgrounds.
- High level of attention to detail.
Benefits:
This role offers a chance to work in a dynamic environment where you can make a difference in the lives of children and families. You will have opportunities to develop your skills and knowledge, and contribute to a team dedicated to providing quality services.
What we're looking for:
- Experience in the childcare sector.
- Knowledge of childcare legislation and changes related to the New Child Care Package.
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