Brisbane IT Professional Required

1 day ago

Brisbane, Queensland, Australia beBeeSupport Full time $90,000 - $120,000
Job Title: IT Support Officer

We are seeking an experienced IT professional to join our Brisbane team. The successful candidate will be responsible for providing technical assistance and resolving IT issues, ensuring maximum system availability and customer satisfaction.

Main Responsibilities:
  • Administer user accounts and permissions.
  • Resolve national Helpdesk tasks within established service levels.
  • Provide support for job management system issues.
  • Maintain and monitor IT assets, including hardware and software.
Key Performance Indicators:
  • Minimize system downtime, particularly for the job management system.
  • Maintain a secure and organized communications room.
  • Implement and manage changes to printers, VoIP, and Google Workspace.
Requirements:
  • Minimum 2 years of experience in IT support - hardware and software.
  • Related degree qualification in an IT-related field.
  • Highly organized, efficient, and detail-oriented individual.
  • Strong customer focus, operational decision-making skills, and program/project management expertise.

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