Sourcing and Supplier Development Specialist

2 days ago

Brisbane, Queensland, Australia beBeeSupplier Full time $90,000 - $105,000

Product Support Specialist

At our technology business, we are seeking a detail-oriented Product Support Specialist to support our growth by managing and optimizing supplier relationships.

The Role

This position involves sourcing new suppliers, assisting with governance and compliance, reviewing costs, and ensuring products and services deliver strategic value and meet user needs. The role also involves strengthening reporting and data analysis, working closely with the National Supplier Manager, as well as collaborating with the development, legal, and reporting teams.

About You

You'll be a strong communicator with excellent interpersonal and stakeholder management skills, backed by experience in procurement, supply chain, product support, data analysis, or a related field. With sharp negotiation abilities and a high level of attention to detail, you'll be confident in analyzing data, preparing reports, and delivering insights that support business outcomes.

Key Roles and Responsibilities:

  • Develop and maintain effective relationships with new and existing suppliers.
  • Assist with supplier onboarding, contract management, and due diligence processes.
  • Partner with internal stakeholders to define procurement requirements and specifications.
  • Monitor supplier performance and compliance with contractual obligations.
  • Investigate and resolve supplier issues, including invoice and product concerns.
  • Support supplier audits and contract compliance activities.
  • Ability to generate reports and analyze product data.
  • Maintain accurate records of supplier details and product pricing to support invoice reconciliation.
  • Support the negotiation of commercial terms and contract execution in collaboration with the Legal team.
  • Monitor usage and performance of supplier products using BI tools (e.g., Power BI) and provide actionable insights.
  • Contribute to stakeholder reporting, product reviews, and decision-making forums.

Skills, Knowledge and Experience:

  • A knowledge of the legal process will be looked upon favorably.
  • Degree in Business, Supply Chain, Procurement, or a related field is advantageous but not essential.

Job Requirements:

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a collaborative environment. A strong understanding of procurement principles and practices, as well as experience in supplier relationship management, will be highly valued.

What We Offer:

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our company values diversity, equity, and inclusion, and we are committed to creating a workplace culture that is inclusive and respectful of all employees.

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