Experience Host: Create Unforgettable Moments

5 days ago

Melbourne, Victoria, Australia beBeeHospitality Full time $55,000 - $80,000

We are the custodians of unforgettable moments. At our organization, we craft and deliver experiences that leave a lasting impression on our guests.

As an Experience Host, you will play a vital role in shaping these experiences by overseeing the front desk operations. Your responsibilities will include greeting and registering owners and guests, providing expert knowledge on local area attractions, and ensuring seamless communication through various channels.

This dynamic environment demands individuals who are passionate about delivering exceptional customer service and eager to make a difference in the lives of our guests. If you are a customer-obsessed individual with a passion for hospitality and a knack for problem-solving, we want to hear from you.

**Our Culture**

We value growth, inclusivity, and teamwork. Our team members are empowered to innovate and take ownership of their work. We foster an environment where everyone feels valued, supported, and inspired to reach their full potential.

**What We Offer**

We provide our team members with opportunities for professional development, flexible schedules, and a comprehensive benefits package. As a valued member of our team, you can expect:

- Professional development funding to help you grow your career
- Discounts on hotel stays across Australia and New Zealand
- Subsidized private health cover

**The Ideal Candidate**

To succeed in this role, you will need:

- Previous experience in a similar position
- Genuine passion for customer service and the local area
- Excellent communication skills with strong interpersonal abilities
- Impeccable presentation and professional grooming standards
- High levels of computer literacy
- Previous experience with a Property Management System (PMS) is advantageous
- Ability to recognize and solve problems in the workplace
- Flexibility to work a variety of shifts, including nights, weekends, and public holidays

Guests rely on us to create memorable experiences. To achieve this, we require an experienced host with excellent communication and problem-solving skills.

Achieving excellence in customer service requires a deep understanding of the local area and its attractions. Therefore, we look for candidates with genuine passion for the local community and a keen eye for detail.

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