Customer Experience Expert

1 week ago


Traralgon, Victoria, Australia beBeeCustomer Full time $70,000 - $96,000

Job Overview

This role focuses on delivering exceptional customer experiences through close collaboration with our service and revenue teams.

Key Responsibilities

  • Resolve complex customer issues in a timely manner
  • Optimize workload distribution for seamless service delivery
  • Investigate and resolve customer complaints thoroughly
  • Identify opportunities for process improvements

Requirements

  • Proven experience in delivering outstanding customer service, particularly in challenging situations
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively as part of a team

What We Offer

  • A positive and inclusive work environment
  • Ongoing training and development opportunities
  • Flexible working arrangements
  • A competitive salary and benefits package

About Our Organization

We are a leading provider of water, wastewater, and waste recovery services in the central Gippsland region. We strive to deliver reliable and high-quality services while fostering a supportive and inclusive culture.



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