Customer Experience Specialist

1 week ago


Traralgon, Victoria, Australia beBeeCustomerExperience Full time $60,000 - $90,000

About the Role

The Customer Experience Specialist plays a vital role in making a positive impact for customers and communities. As part of a dynamic team, you will have opportunities to learn, grow, and achieve.

Key Responsibilities

  • Deliver exceptional customer service as the first point of contact, ensuring a seamless experience.
  • Identify suitable products and services that meet customers' needs, such as account opening and banking transactions.
  • Offer Smarter Banking options to simplify and secure banking processes.

Necessary Skills and Qualifications

  • A passion for delivering quality experiences for diverse customers.
  • Effective communication and interpersonal skills to build strong relationships.
  • Ability to work in a fast-paced environment with attention to detail.

Benefits and Opportunities

This role offers a chance to develop your skills and knowledge in a supportive environment. You will have access to training and development programs to help you grow professionally.

Diversity and Inclusion

We value equity and respect, creating an inclusive environment where all colleagues feel valued and appreciated for being their authentic selves.



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