Customer Experience Specialist

2 weeks ago


Perth, Western Australia beBeeCustomerService Full time $60,000 - $90,000

Job Title: Member Solutions Consultant

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Description:

  • This role is focused on providing excellent customer service to our members through outbound calls and resolving their inquiries in a timely and professional manner.

Key Responsibilities:

  1. Making proactive calls to members to discuss their current products and services, as well as offer support and advice where needed.
  2. Working closely with other team members to ensure seamless communication and issue resolution.
  3. Developing strong relationships with members to increase retention and drive business growth.

Requirements:

  • Strong communication and interpersonal skills, with the ability to build rapport with customers.
  • Proven ability to work in a fast-paced environment, handling multiple priorities and deadlines.
  • Results-driven mindset, with a focus on delivering exceptional results and meeting key performance indicators (KPIs).

Benefits:

  • Opportunity to work in a dynamic and supportive team environment.
  • Ongoing training and development to enhance your skills and knowledge.
  • Competitive salary and benefits package.

About the Role:

This role is ideal for individuals who are passionate about delivering exceptional customer experiences and driving business growth. If you have a strong desire to make a difference and succeed in a fast-paced environment, we encourage you to apply.

Seniority Level: Entry level

Employment Type: Full-time

Job Function: Consulting, Information Technology, and Sales

Industries: Consumer Services



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