Customer Service Representative

1 month ago


Noosa, Queensland, Australia RACQ Full time
About the Role

We are seeking a fun, energetic, and customer service superstar to join our team at RACQ Noosa. As a Member Engagement Consultant, you will create exceptional customer service experiences for our members as you deliver tailored solutions across a range of assistance, insurance, and banking products and services.

About You

We are looking for applicants who love to help others, thrive in a fast-paced environment, build meaningful relationships with colleagues, and have an excellent work ethic. You will be eager to learn, happy to deal with members face-to-face and via phone, and have a can-do attitude. Strong written, verbal, and communication skills are essential.

What We Offer
  • Financial benefits and discounts on a range of banking, assistance, and insurance products
  • Give back to our communities with paid volunteer leave, payroll giving, and volunteering for community events
  • A range of flexible working and leave options, including parental leave, purchased leave, cultural observance leave, and personal leave for wellbeing
  • Prioritise your wellbeing with our onsite and virtual health hub, discounts on health programs, and access to wellbeing initiatives
  • Invest in your development with in-house development programs and access to 100,000+ online courses

At RACQ, we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion, particularly for people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability-related barriers in securing employment.



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