Personal Support Specialist
6 days ago
A Key Position at Oromax
Oromax is seeking a skilled Personal Assistant to join our dynamic team. As the nominated surgeon's right-hand person, you will be responsible for delivering exceptional administrative services and supporting the practice's smooth operation.
About the Role:
- As the Personal Assistant, you will be the central point of coordination between the surgeon, the practice team, patients, and other colleagues.
- You will provide efficient administrative support, assist in training team members, and uphold the required standards.
Responsibilities:
- Provide administrative support to the practice, surgeons, patients, and colleagues.
- Work collaboratively with the Administration Manager to ensure compliance with policies and procedures.
- Open and maintain reception/admin desks, ensuring appropriate cover throughout the day.
- Serve as the main point of contact for the nominated surgeon, coordinating and filtering necessary information.
- Manage the nominated surgeon's calendar and ensure seamless scheduling.
- Promote teamwork and support continuous process improvements across all Oromax staff.
- Work closely with the Administration Manager and colleagues to ensure smooth operation of the practice.
Skills and Qualifications:
- Proficient with Microsoft Word, Excel, and Outlook.
- Demonstrated excellence in customer/patient care with a high attention to detail.
- Strong problem-solving skills and the ability to prioritise effectively.
- Knowledge of medical terminology and/or health insurance schemes is desirable.
- Excellent communication, interpersonal, and organisational skills.
- Ability to perform tasks with accountability and discretion.
- Confidentiality of all patient and practice information.
- Current first aid certificate.
- Certificate III Dental Assistant or similar desirable.
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