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Client Relations Specialist
2 months ago
About the Company
Service Hero Consulting LLC is at the forefront of providing innovative waste management solutions. We specialize in offering waste collection services tailored for both residential and commercial sectors, ensuring responsible disposal practices that benefit the environment.
Position Overview
We are currently seeking a dedicated Customer Service Officer to join our dynamic team. The ideal candidate will possess exceptional administrative capabilities, a keen eye for detail, and the ability to foster strong relationships with clients and customers.
Key Responsibilities
- Assist in implementing operational enhancements as needed.
- Deliver outstanding customer service to our clientele.
- Perform data entry and manage information efficiently using Excel and CRM systems.
- Generate reports for service providers.
- Handle customer inquiries via phone and email.
- Maintain and update records in the system.
Required Skills and Experience
- Strong verbal and written communication skills to effectively engage with clients and stakeholders.
- Highly organized with excellent time management abilities and meticulous attention to detail.
- Proficient in MS Excel for job tracking and report generation.
- Familiarity with the local area is advantageous for accurate job tracking.
- Demonstrated resilience and high attention to detail.
What We Offer
- Competitive hourly compensation.
- A supportive and rewarding work culture.
- Opportunities for career advancement.
This position is available in both part-time and full-time capacities. Working with Service Hero Consulting LLC provides exclusive access to a benefits portal, offering discounts on health insurance, mobile plans, grocery shopping, and various retail outlets.
We are committed to fostering an inclusive workplace and encourage applications from diverse backgrounds.
