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Senior Risk and Compliance Officer

2 months ago

Brisbane, Queensland, Australia AWP Australia Pty Ltd Full time
About the Role

We are seeking a highly skilled Senior Risk and Compliance Officer to join our team at AWP Australia Pty Ltd. As a key member of our organization, you will play a critical role in ensuring the effective management of risk and compliance across our business.

Key Responsibilities
  • Risk and Compliance Assessment and Assurance:
    • Support the Operations Leadership Team and Business Owners on Risk & Compliance matters through the following activities:
    • Actively assist in identifying any incidents occurring within the business function and determine if they are Risk related; Legal or Compliance issues; or any other matter
    • Work collaboratively with your team within the business function and 2nd Line Risk and Compliance teams to immediately determine steps to be undertaken to identify and mitigate incidents inclusive of:
    • Commencing initial incident investigation;
    • Implementing immediate incident fixes to reduce both customer and business impact
    • Determining root cause of the incident and liaising with other business function areas to identify reasons for; and frequency of occurrences;
    • Assist with any Risk or Compliance control strengthening requirements to prevent re-occurrence;
    • Provide support on corrective business actions or risk mitigation strategies;
    • Proficient technical knowledge on operational processes, procedures, and business initiatives;
  • Reporting:
    • Report on all Risk and Compliance issues relating to your business function to your reporting manager; the Operations Leadership Team and 2nd Line Risk and Compliance Functions as required. Articulating upon how effective the existing processes/controls are in managing operational or compliance risks for your business function.
    • Coordinate – compile and maintain risk and compliance reports, records of risk and compliance activities, assurance activities, and attestations as required.
    • Perform review or checks of processes to ensure adherence to policies and procedures;
    • Support agreed deadlines for reporting strategically focused reports for senior management as required that identify potential opportunities, gaps, and risks;
    • Oversee the completion of Risk and Compliance attestations for your business function area to provide assurances to the 2nd line business;
  • Planning and Coordination of Action Plans:
    • Develop, plan, and implement effective corrective action plans or 1st line controls that relate to audit discovery, control testing, and assurance reviews.
    • Support quality and practical governance of 1st line assurance initiatives;
    • Ensure that all relevant stakeholders are engaged in the action plan and manage all stakeholder expectations;
    • Coordinate communication around assurance matters that directly or indirectly affect the business functions;
    • Support Technical Excellence through sustainable initiatives, strategies, and controls;
  • Stakeholder Engagement:
    • Work collaboratively with all business stakeholders to facilitate and positively influence solutions;
    • Development of ideas and processes, then communicated to relevant stakeholders and ensure the implementation of recommended mitigation initiatives, strategies, and controls;
  • Learning and Development:
    • Proactively provide effective and timely assurance input by analyzing legislative and regulatory assurance requirements and translating requirements into efficient operational processes, policies, and procedures;
    • Ensure all employees are educated on the latest regulators and processes;
    • Promote an ongoing development of a governance and assurance culture with ongoing training;
  • Project Support:
    • Support and assist in the implementation of various related initiatives;
    • Work with Program/Project Managers to implement effective operational handovers to the business function, ensuring all downstream implications have been addressed;
    • Provide specialist expertise and knowledge when required, which will help the project team to deliver its business objectives;
    • Review, assist designing, and implement new measures where appropriate, new processes, policies, procedures, and systems changes relevant to the projects objectives to maximize benefits;
Requirements

To be successful in this role, you will need to have:

  • Mid-level experience in Insurance and/or financial services;
  • Preferred RG146 accreditation or Cert III ANZIIF or similar qualification;
  • Experience in creating business requirements, business plans, and project management plans;
  • Knowledge of legislative and regulatory requirements, risk management, and impact/cost of non-compliance;
  • Knowledge of insurance industry, financial services/products, and related compliance requirements;
  • Strong stakeholder engagement working collaboratively and effectively across all levels within the organization;
  • Experience in managing small and medium-scale operational changes;
  • Aptitude for analysis, investigations, and problem-solving;
About Us

AWP Australia Pty Ltd is a leading provider of insurance and financial services. We are committed to delivering exceptional customer experiences and building strong relationships with our stakeholders. We believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer.

We welcome applications from individuals who share our values and are passionate about making a difference in the industry. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.