Customer Experience Coordinator

4 hours ago

Ipswich, South Dakota, Australia beBeeLeadership Full time £28,250
Job Description

Screwfix seeks a supportive team member to work alongside the Retail Branch Manager, focusing on delivering exceptional customer experiences and improving processes. This role is ideal for those looking to step up in their career and contribute to the company's growth.


Required Skills and Qualifications
  • Proven ability to work effectively in a team environment.
  • Excellent communication and interpersonal skills.
  • Able to adapt to changing priorities and deadlines.
  • Familiarity with retail operations and procedures.

Benefits
  • Bonus scheme based on business performance.
  • Cycle to Work Scheme offering discounts on bikes and accessories.
  • High Street Shopping Discounts at Screwfix and other major retailers.
  • Share Plans allowing employees to become Kingfisher shareholders.
  • Simply Health plan providing access to various health treatments.
  • Long Service Awards recognizing employee milestones.
  • Award-winning pension plan with employer contributions.
  • Death in Service payment of up to 4x annual salary.
  • Retail Trust offering free wellbeing resources and counseling services.
  • Screwfix and B&Q Discounts for employees.
  • Mind Training program supporting mental health awareness.
  • Screwfix Community platform facilitating colleague connections and resource access.
  • Self-Development opportunities through LinkedIn Learning.
  • Enhanced Family Leave policy with competitive pay terms.

Others
  • Action-based learning program for leadership development.
  • Trade Up to Assistant Store Manager training program.
  • Trade Up to Branch Manager training program.
  • Learning for Life initiative providing life skills coaching.

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