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Customer Experience Coordinator

1 week ago

Melbourne, Victoria, Australia Inchcape plc Full time

Inchcape plc is a leading global organisation in the automotive retail sector, representing nine brands across Australia and New Zealand. We are seeking a highly skilled and motivated Service Advisor to join our Subaru team at Docklands.

The ideal candidate will have a strong understanding of automotive systems and diagnostic procedures, with excellent communication and interpersonal skills.

You will be responsible for:

  • Greeting and assisting customers promptly and professionally.
  • Conducting vehicle assessments and diagnosing issues.
  • Recommending necessary repairs and maintenance.
  • Explaining service recommendations in a clear and understandable manner.
  • Coordinating service appointments and managing work orders.
  • Ensuring accurate billing and payment processing.

We offer a competitive salary and benefits package, as well as opportunities for career development and advancement.