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Senior Network Specialist

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Albury, Australia beBeeField Full time $122,000 - $187,500
Job Overview

We are seeking a highly skilled and motivated Senior Field Technician to join our team.

As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of care.

In this role, you will have the opportunity to work on a wide range of projects and initiatives, utilizing your technical skills and people skills to make a meaningful impact.

Key Responsibilities:

  • Deliver timely, high-quality and brilliant customer service
  • Utilize technical skills to resolve complex issues and complete installations and repairs
  • Work independently with minimal supervision, prioritizing tasks and managing time effectively
  • Develop and maintain strong relationships with customers and internal stakeholders
  • Stay up-to-date with industry developments and best practices

Required Skills and Qualifications:

  • Current Driver's License
  • Strong communication skills, both written and verbal
  • Approachable and caring attitude to customer service
  • Passion for problem-solving
  • An appetite for challenge
  • Comfortability working to tight deadlines
  • Confidence to act with autonomy, integrity, and pace under pressure

Benefits:

  • 18 weeks of paid parental leave
  • Discounted gym memberships + other corporate benefits
  • Device allowance or mobile device
  • Options for salary sacrificing
  • An inclusive work culture that prioritizes balance and wellbeing

What We Offer:

At our company, you will have the opportunity to work with inspirational leaders and innovators in their field, help take on engaging and exciting work, and seek original solutions to new challenges every day.