
Licensing and Regulation Professional
7 days ago
We are seeking a professional to join our team as a Licensing and Regulation Officer. This is a temporary assignment with the potential to extend.
As a key member of our Regulatory Division, you will be responsible for processing maritime products and services into our database to achieve organisational objectives.
Key Responsibilities- Provide high-level customer service to stakeholders.
- Answer enquiries in a timely and accurate manner.
- Process high volumes of data related to HIN (Hole identification Numbers), mooring, and other waterways information into our system.
- Manage records and databases, ensuring integrity, accuracy, and confidentiality.
- Generate professional correspondence, official cautions, notices, and customer letters after approval from the Compliance Coordinator.
- Process financial transactions, including payments and banking.
- Stay up-to-date with specialised maritime products and services.
- Support the administration of all maritime operations.
- Perform other duties as required to ensure compliance with best practice and legislative requirements.
- Demonstrated experience working within a regulatory or licensing environment.
- Previous experience in a high-volume environment.
- Professionalism, resilience, and confidence with a customer service delivery focus.
- Excellent communication skills, both verbal and written.
- Solid analytical, conflict resolution, and problem-solving skills.
- High attention to detail.
- Strong organisational skills with the ability to multitask and prioritise conflicting deadlines.
- Computer literacy and proficiency with MS Office suite.
- Fully COVID vaccinated or medically exempt.
- Ability to commence and commit to the duration of the assignment.
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