Opportunities to Deliver Customer Excellence

3 days ago

Gold Coast, Queensland, Australia beBeeCustomerService Full time $55,000 - $75,000
Customer Service Opportunities

We are seeking talented individuals across Australia to fill various roles as On-Road Home Claims Assessors, Desktop Home Claims Assessors, and Building Coordinators. These positions offer a great opportunity for those who enjoy face-to-face interaction, problem-solving, and working with technology.

Role Descriptions:

On-Road Home Claims Assessor:

  • You will visit customer properties in person and virtually to assess damage and guide them through the claims process.
  • This role is perfect for those who love face-to-face interaction and problem-solving.

Desktop Home Claims Assessor:

  • You will work remotely assessing claims from the comfort of your own home or office.
  • You will use virtual tools to review documentation, communicate with customers, and coordinate repairs.
  • This role is ideal for those who prefer a flexible work arrangement and enjoy working with technology.

Building Coordinator:

  • You will play a crucial role in ensuring high-quality repairs and cost-effective solutions.
  • You will review technical reports, provide expert advice, and coordinate at a claim level to deliver exceptional outcomes for our customers.
  • This role is perfect for those with a strong technical background in construction, great time management skills, and attention to detail.

Key Requirements:

  • A strong customer focus
  • Excellent communication skills
  • A passion for helping others
  • A background in insurance, construction, or related field

At our organization, we believe in creating an inclusive and supportive environment that fosters growth and development. If you're passionate about delivering excellent customer service and have a strong desire to learn and grow, we encourage you to apply for this exciting opportunity.

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