Customer Service Retail Associate

2 days ago

Sydney, New South Wales, Australia Woolworths Group Full time
Role Overview

We are seeking a dedicated and passionate Customer Service Retail Associate to join our team at Woolworths Group.

About the Role

This is an exciting opportunity for someone who enjoys working in a fast-paced retail environment, providing excellent customer service, and being part of a dynamic team. The successful candidate will be responsible for assisting customers with their queries, resolving issues promptly, and maintaining a high level of product knowledge.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer queries, and resolving issues in a professional manner.
  • Maintain a thorough knowledge of products, including ingredients, features, and benefits.
  • Assist customers with purchases, answering questions, and making recommendations.
  • Work effectively as part of a team, supporting colleagues, and contributing to a positive store environment.
Requirements:

To be successful in this role, you will need:

  • A genuine passion for food and shopping.
  • A customer-first mentality, always looking for ways to improve the customer experience.
  • The ability to work flexibly, adapting to changing circumstances, and prioritizing tasks effectively.
  • Strong communication and interpersonal skills, building rapport with customers, and working collaboratively with colleagues.
What We Offer:

As a valued member of our team, you can expect:

  • A competitive salary range of $45,000 - $55,000 per annum, depending on location and experience.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A supportive and inclusive work environment, promoting diversity, equity, and inclusion.
  • A range of employee benefits, including discounts on store purchases, access to exclusive events, and recognition programs.

Please note that this is an estimated salary range, and actual salaries may vary based on individual circumstances.

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