Retail Communications Specialist

4 days ago

Melbourne, Victoria, Australia beBeeCommunications Full time $122,736 - $132,847
About This Role

As a key member of our team, you will be responsible for delivering clear and effective communications to stores.

This includes crafting compelling messages, supporting new concept rollouts, and creating tools that enhance the in-store customer experience.

  • Reviews and publishes business communications to stores
  • Supports the rollout of new concepts through communications and supporting documentation
  • Devises compliant and comprehensive ticket templates for stores to enhance the customers' ease of shop
  • Establishes event guides and issues to stores to ensure consistency in the customer experience
  • Establishes meaningful and productive relationships with internal and external stakeholders to drive the right outcome for the business
  • Responds to store queries and creates a two-way communication culture with stores
About You

We are looking for an experienced professional who can bring strong leadership skills and retail operational expertise to this role.

You should have:

  • Leadership experience in a retailer (preferred)
  • Retail operational experience
  • Strong attention to detail
  • Clear written and verbal communication skills
  • Flexibility and adaptability to business change
  • Performs tasks urgently within tight timescales where required
  • Knowledge of all Microsoft Office programmes, utilisation of in-house IT
  • Advises projects on retail requirements and supports transition of projects to BAU

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