
Patient Care Navigator
3 days ago
The role of Support Services Coordinator is a vital part of delivering hope and care to patients on their cancer journey.
Key Responsibilities
- Welcome patients and ensure their details are accurately recorded in our system
- Coordinate appointments, referrals, and follow-ups with care and precision ensuring seamless communication between patients and healthcare professionals
- Manage billing and correspondence with professionalism reflecting the high standards of our organization
- Support doctors' clinics and maintain accurate records for future reference
- Be a reliable and friendly voice on the phone helping patients feel supported throughout their journey
About You
- A compassionate and motivated individual with a genuine passion for patient care and support
- Strong communication skills and attention to detail are essential in this role
- Previous experience in medical reception or administration preferably within the healthcare sector would be highly regarded
- A team player who brings positivity and professionalism to every interaction
Benefits
We offer a comprehensive benefits package including:
- Access to novated lease options allowing you to manage your finances effectively
- Our rewards portal offering discounts and cash-back opportunities on experiences travel dining and shopping
- Employee Assistance Program providing confidential external counselling and support services
- Development pathways empowering you to set goals with leaders across the organization and grow with us
- Online courses available free of charge enabling you to upskill and reskill in areas of interest
- Paid parental leave supporting you through life's significant moments
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