Patient Care Navigator

3 days ago


Adelaide, South Australia beBeeCare Full time $67,920 - $89,590
Support Services Coordinator

The role of Support Services Coordinator is a vital part of delivering hope and care to patients on their cancer journey.

Key Responsibilities

  • Welcome patients and ensure their details are accurately recorded in our system
  • Coordinate appointments, referrals, and follow-ups with care and precision ensuring seamless communication between patients and healthcare professionals
  • Manage billing and correspondence with professionalism reflecting the high standards of our organization
  • Support doctors' clinics and maintain accurate records for future reference
  • Be a reliable and friendly voice on the phone helping patients feel supported throughout their journey

About You

  • A compassionate and motivated individual with a genuine passion for patient care and support
  • Strong communication skills and attention to detail are essential in this role
  • Previous experience in medical reception or administration preferably within the healthcare sector would be highly regarded
  • A team player who brings positivity and professionalism to every interaction

Benefits

We offer a comprehensive benefits package including:

  • Access to novated lease options allowing you to manage your finances effectively
  • Our rewards portal offering discounts and cash-back opportunities on experiences travel dining and shopping
  • Employee Assistance Program providing confidential external counselling and support services
  • Development pathways empowering you to set goals with leaders across the organization and grow with us
  • Online courses available free of charge enabling you to upskill and reskill in areas of interest
  • Paid parental leave supporting you through life's significant moments


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