Park Presentation Leader

Job Description:

    Lead a team to achieve excellent presentation standards by ensuring all tasks are completed by the Park Presentation Team Members.

    Train, develop, supervise, and mentor staff within the Park Presentation team to improve their skills and knowledge.

    Organize and manage a team to achieve goals and promote a positive working environment.

    Conduct training and assess competency of Team Members to assist in team development and mentoring.

    Coordinate team members, including rostering and ensuring overall Park cleanliness.

    Ensure the Park Presentation Team maintain park presentation standards to the highest level.

Key Responsibilities:

• Maintain high standards of cleanliness throughout the park
• Empty rubbish bins and clean and wash bins on a regular basis
• Clean all restrooms, including restocking dispensers, emptying trash, cleaning and disinfecting and sanitizing fixtures
• Vacuum all carpet areas
• Clean all staff areas including offices, staff rooms and restrooms
• Disinfect touch points and railings
• Perform pressure washing duties as directed
• Complete grounds maintenance and work as directed
• Report all repairs and replacements required
• Remove cobwebs from buildings, entranceways, and stairwells
• Ensure the park complies with all requirements defined under laws, guidelines, legislation, and standards
• Perform daily reporting as required
• Assist with administration tasks as directed
• Assist other areas within the operations department when needed
• Develop, implement, deliver and review policy and procedures that ensure Raging Waters Sydney meets its various obligations
• Follow and enforce company environmental policies in terms of chemical usage and waste disposal
• Carry out all duties and responsibilities assigned by the Park Presentation Coordinator, Director of Operations, and any member of the Management Team
• Follow and comply with Work Health Safety policies, procedures, and guidelines
• Correctly use all safety and personal protective equipment
• Act as a role model by demonstrating safe work behaviors
• Report WHS incidents, injuries and safety activities to your direct Manager and First Aid at the time it occurs
• Promote proactive hazard/near miss reporting
• Attend Work Group Meetings to discuss and promote safety
• Manual Handling Training
• Tertiary Qualifications in Leadership
• Ability to plan, prioritize and organize work, both on an individual and team basis, within a set timetable and in a team environment of change and competing demands
• Think laterally and be able to apply logical thinking to solve difficult problems
• Excellent communication skills and interpersonal skills
• Familiar with the principles of quality customer service
• Strong conflict resolution skills
• Ability to interact effectively with a diverse array of guests and team members and desire to assist with and resolve questions, problems, issues, and concerns
• Ability to interact in a professional and positive manner
• Ability to embrace change in an environment of resource constraint
• Effectively communicate and relay information to other staff members
• Be able to handle multiple priorities simultaneously
• At times carry out delegated duties requiring little or no supervision
• Take initiative and execute plans to accomplish strategic objectives in a fast-paced, evolving environment
• Cleaning experience
• Experience in leading a team, training and or mentoring a team
• Experience in computer data entry
• Ability to work flexible working hours including but not limited to weekends, early mornings, evenings, and public holidays
• Must be available to work a minimum of twice per week during the peak season
• Adhere to the Company Code of Conduct policy
• Represent the organization well internally and externally; convey a professional and positive image
• Be able to work in all weather conditions including sun and rain, hot and cold climates, indoor and outdoor work
• Carry out all duties and responsibilities as assigned by your Direct Manager, General Manager, or any member of the Management Team
• Adhere to the Employee Handbook content and requirements
• Free admission to Raging Waters Sydney
• Ticket Incentive Program to share with family and friends
• Food and Retail discounts
• Recognition program

Required Skills and Qualifications:

• Tertiary qualifications in leadership
• Manual handling training
• Excellent communication and interpersonal skills
• Ability to plan, prioritize and organize work
• Strong conflict resolution skills
• Ability to interact effectively with a diverse array of guests and team members
• Ability to interact in a professional and positive manner
• Ability to think laterally and apply logical thinking
• Computer data entry experience
• Cleaning experience
• Experience in leading a team, training and or mentoring a team
• Ability to work flexible working hours
• Must be available to work a minimum of twice per week during the peak season

Benefits:

• Free admission to Raging Waters Sydney
• Ticket Incentive Program to share with family and friends
• Food and Retail discounts
• Recognition program

Others:

• Ability to work in all weather conditions
• Adherence to the Company Code of Conduct policy
• Representation of the organization well internally and externally