Customer Service Representative

1 week ago


Bendigo, Victoria, Australia beBeeCustomerService Full time $60,000 - $80,000

Job Title: Customer Service Representative

We are seeking a skilled and friendly customer service representative to join our team.

About the Role:

In this role, you will be the first point of contact for our customers, providing exceptional service and support to meet their evolving needs and challenges.

Key Responsibilities:
  • Support customers in identifying suitable products and services, including home loans, credit cards, and insurances
  • Assist with banking and financial services, travel, fitness, events, and technology benefits
  • Deliver a high level of service to meet customer needs
What We Offer:
  • A tailored onboarding and training program to ensure success in the role
  • Access to competitive rates and reduced fees on home loans, credit cards, and insurances
  • An extensive range of benefits and discounted offers on travel, fitness, events, and technology
  • Variety of leave benefits, including parental leave, religious leave, special leave, sporting activities leave, and volunteer leave
  • Health and wellbeing benefits, including discounts on a wide selection of products to suit personal circumstances and life stage
Working Hours:

5 days per week, Monday - Thursday 9:00am – 4:30pm, and Friday 9:00am – 5:30pm.

We empower our people to make a positive difference for customers and communities. Everyone is given the opportunity to learn, grow, and achieve, while setting bold ambitions and clear expectations to get the best customer outcomes.



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