Experience Customer Service Specialist

3 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $35,000 - $48,000
Customer Experience Specialist

The pace of retail is fast and dynamic, with Coles Express at the forefront. This role combines flexibility with opportunity to excel in a customer-facing environment.

**About the Role**:

We seek a dedicated professional to deliver exceptional customer experiences. Your primary focus will be on maintaining a clean, welcoming store environment that consistently meets customer expectations.

Coles Express operates over 700 stores nationwide, offering a diverse range of products and services to customers, including food, groceries, and fuel. We pride ourselves on providing an excellent shopping experience through our team members.

**Key Responsibilities:**

- Deliver outstanding customer service by working with enthusiasm, energy and pace
- Process cash transactions accurately and efficiently
- Promote sales and products to customers effectively
- Ensure high standards of safety and compliance are met at all times
- Work independently with minimal supervision and follow set instructions
- Contribute to site presentation and stock management for optimal results
- Be flexible and available to work various shifts, including evenings, mornings and weekends as required
- Maintain stamina for prolonged periods on your feet and perform moderate lifting and reaching tasks when necessary

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