Store Manager

4 weeks ago


Springfield, Australia The Athlete's Foot Full time
Store Manager Job Description

We are seeking a highly motivated and experienced Store Manager to join our team at The Athlete's Foot Springfield. As a Store Manager, you will play a key role in the store's success, responsible for the day-to-day running of the store.

Key Responsibilities:
  • Maximise Sales: Drive sales growth through effective merchandising, visual displays, and customer engagement.
  • Staff Management: Lead and develop a high-performing team, providing coaching, training, and feedback to ensure excellent customer service.
  • Customer Satisfaction: Ensure exceptional customer experiences through prompt and courteous service, resolving issues promptly and efficiently.
  • Compliance: Maintain high standards of store appearance, product knowledge, and customer service, adhering to company policies and procedures.
  • Peak Periods: Manage the store during peak periods, including weekends and holiday seasons, ensuring seamless operations and excellent customer service.
Requirements:
  • Customer Service Experience: Proven track record of delivering exceptional customer service in a retail environment.
  • Leadership Experience: Previous experience as a Store Manager or Assistant Manager, with a strong understanding of retail operations and team management.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to engage with customers, staff, and stakeholders at all levels.
  • Availability: Availability to work flexible hours, including weekends and peak periods.
What We're Looking For:
  • Customer Focus: A passion for delivering exceptional customer experiences and a commitment to customer satisfaction.
  • Team Player: A collaborative and supportive approach, with a strong desire to work as part of a team.
  • Results-Oriented: A proven track record of achieving sales targets and driving business growth.
  • Adaptability: The ability to adapt to changing circumstances, priorities, and deadlines.

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