Store Manager

4 weeks ago


Springfield, Australia The Athlete's Foot Full time
Job Title: Store Manager

We are seeking a highly motivated and experienced Store Manager to join our team at The Athlete's Foot Springfield. As a Store Manager, you will play a key role in the store's success, responsible for the day-to-day running of the store.

Key Responsibilities:
  • Maximise Sales: Drive sales growth through effective merchandising, visual displays, and customer engagement.
  • Staff Management: Lead and develop a high-performing team, providing coaching, training, and feedback to ensure excellent customer service.
  • Customer Satisfaction: Ensure exceptional customer experience through prompt and courteous service, resolving customer complaints in a timely and professional manner.
  • Compliance: Maintain high standards of store appearance, ensuring compliance with company policies and procedures.
  • Customer Service: Provide excellent customer service during peak retail sales times, including weekends and peak periods.
  • Fitting and Serving Customers: Assist customers with fitting and serving, ensuring a seamless shopping experience.
  • Processing Sales: Process sales transactions accurately and efficiently, maintaining a high level of customer satisfaction.
  • Merchandise Standards: Maintain high standards of merchandise presentation, ensuring a visually appealing store environment.
  • Company Policies: Adhere to company policies and procedures, ensuring a safe and healthy work environment.
Requirements:
  • Customer Service Experience: Proven customer service experience, preferably in a retail environment.
  • Leadership Experience: Previous experience as a Store Manager or Assistant Manager, looking for the next step in your career.
  • Communication Skills: Excellent communication skills, able to communicate with all ages and people from all walks of life.
  • Personal Presentation: Excellent personal presentation, maintaining a high level of professionalism at all times.
  • Availability: Availability to work over weekends and peak periods, including December and January.
Character Strengths:
  • Customer Focus: A passion for delivering exceptional customer service, ensuring customer satisfaction.
  • Health and Fitness: A commitment to health and fitness, promoting a healthy lifestyle.
  • Excellence: A drive for excellence, striving for continuous improvement and bettering your best.
  • Teamwork: A love of being part of a team, working together to achieve goals.
  • Continuous Learning: A passion for ongoing learning, staying up-to-date with industry trends and best practices.

If you possess these character strengths and are passionate about delivering exceptional customer service, please apply now.


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