Senior Service Manager

5 days ago

Sydney, New South Wales, Australia beBeeHospitality Full time $60,000 - $80,000
Job Overview

We are seeking highly skilled and motivated professionals to fill the role of Assistant Restaurant Manager.

This leadership position requires overseeing both front-of-house operations and team performance while maintaining high standards of service, hospitality, and guest experience.

About Our VenuesTilda

Tilda is an Australian Grill restaurant located in a luxury setting with 110 seats, including a private dining room for 12 guests.

The menu features fresh and dry-aged fish and shellfish, with sauces highlighting seasonal ingredients and local produce.

The wine list focuses on local winemakers, regions, and grapes, accompanied by classic cocktails infused with local botanicals.

Delta Rue

Delta Rue is a modern Vietnamese-French cuisine restaurant situated on level 5 of the Sydney Sofitel Wentworth.

The restaurant's design evokes the elegance of Hanoi's Old Quarter in the 1920s, offering a unique dining experience.

An extensive wine list complements the bold flavors, providing a distinctive experience unlike any other in Sydney.

Key Responsibilities
  • Oversee front-of-house operations and team performance.
  • Maintain high standards of service, hospitality, and guest experience.
  • Drive sales growth and revenue through effective inventory management and cost control.
  • Foster a positive and inclusive work environment that promotes teamwork and employee satisfaction.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
Requirements
  • Proven experience in a similar leadership role.
  • Exceptional communication and interpersonal skills.
  • A passion for delivering excellent customer service.
  • Strong organizational and time management skills.
  • A driven and results-focused attitude.
  • Solid knowledge of food and beverage operations.
  • Strong attention to detail and ability to multitask.
Benefits

Vibrant and inclusive work environment with a passionate team.

Competitive pay rates with opportunities for tips.

Generous group discounts on food and beverage.

Strong professional development and career progression opportunities.

Collaborative working environment with some of the industry's best professionals.

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