Highly Skilled Mechanical Field Service Engineer Wanted

3 days ago

NewcastleMaitland, Australia beBeeMechanical Full time $80,000 - $120,000
Underground Mechanical Field Service

A highly skilled Underground Mechanical Field Service Engineer is required to join our team. This exciting opportunity allows the selected candidate to work in a local organisation operating globally.

The successful candidate will be responsible for providing on-site support to customers, ensuring optimal performance and maintenance of our product line. This includes providing detailed performance data and reporting back to us to assist in continuous product improvement and reliability initiatives and projects.

Responsibilities:
  • Performing service tasks, identifying/resolving technical problems and making analysis through onsite activity in any service categories (installation and commissioning, maintenance, repairs, upgrades and retrofits).
  • Proactively identifying potential equipment failures and requesting proactive corrective actions. Troubleshooting equipment failure and making recommendations to avoid repeating the problem in the future.
  • Participate in and/or lead Root Cause Analysis processes as required.
  • Coordinating, preparing, and ensuring that all materials, parts, documentation, and equipment are available and at the appropriate quality for service activities.
  • Perform equipment health inspections, validation and parameter audits.
  • Analyzing equipment performance using historical and electronic data to identify optimization opportunities.
  • Conducting required scheduled lifecycle auditing, and preparing comprehensive life cycle condition reports for customers to assist in overhaul scope preparation and replacement equipment forecasting.
  • Providing expert advice and support during breakdowns to minimise production losses.
  • Developing, preparing, and delivering high-standard training to longwall personnel on our equipment operation and maintenance.
  • Creating and maintaining a good relationship with customers and understanding their needs.
  • Identifying new sales opportunities and communicating them internally.
About YouQualifications/Experience:
  • Certificate IV and above qualifications are highly regarded.
  • Trainer and Assessor qualifications are highly regarded.
  • Coal Board Medical certification highly regarded.
  • Previous experience providing technical support for high-performance machinery.
  • Familiarity with the operation and maintenance of our equipment is highly regarded.
  • Underground experience in the longwall mining environment is highly desirable.
  • Strong focus on safety.
  • Willingness to travel to customer mine sites across New South Wales, including extended consecutive nights away from home.
  • Availability to support customers outside of business hours and work alternative shifts (afternoon/night/weekend) as needed.
  • Ability to work autonomously and as part of a team.
  • Strong attention to detail, administrative skills and time management abilities.
  • Proficiency in Microsoft Office suite, particularly Excel and Word.
  • Full Driver's License (NSW or QLD).
What We Offer
  • Competitive salary package.
  • Company vehicle.
  • Opportunities for overtime.

You will have the opportunity to be part of a growing business in a global organisation operating locally. If you are ready to make a meaningful impact and contribute to a positive work environment, we encourage you to apply for this role opportunity.

We are an equal opportunity employer committed to diversity and inclusion within the workforce.

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