Customer Service Representative

3 weeks ago

Mudgeeraba, Queensland, Australia The Just Group Full time

About the Role

We are seeking a bright and bubbly, customer-orientated Part Time Sales Assistant to join our Pacific Fair store team. As a Sales Assistant, you will have a passion for our product and be able to create unique connections with our customers to maximize sales and encourage them to return.

You will work with a supportive team that strives to deliver an exceptional customer experience, maximize sales, and support the management team with stock organization and visual merchandising.

What We Offer

At The Just Group, we value high performers and reward their efforts. When joining our team, you'll be offered:

  • 50% staff discount on Smiggle's amazing product.
  • In-store coaching and comprehensive training plans
  • Opportunity to join our Future Leaders Program designed to develop and train our future Store Managers
  • Internal career opportunities across 7 brands and over 1,000 retail outlets
  • The opportunity to join an international brand

A Day in the Life

As a Sales Assistant, you will be responsible for:

  • Maximizing every sales opportunity to achieve both individual and store sales targets
  • Providing a genuine and unique experience for all customers that is in line with the Smiggle Brand
  • Cash handling, and processing sales
  • Working well within a team environment
  • Assisting with stock management and visual merchandising
  • Following loss prevention processes to minimize stock loss
  • Attending store meetings and in-store training

What You'll Bring

To succeed in this role, you will:

  • Demonstrate confidence to approach, connect, and sell to our customers
  • Value integrity and doing things the right way
  • Enjoy working with a team in a high-energy, fast-paced environment
  • Be 'solutions-focused' when faced with problems

Awareness of loss prevention, health & safety, visual merchandising, as well as experience in a team environment or fashion retail is favourable but not essential.

About Smiggle
Smiggle is the ultimate retail destination for school, birthday, and leisure products, and for kids of all ages. From backpacks and drink bottles, to gift packs and key rings, Smiggle is the original creator of all things colourful, fun, unique, and on trend.

Smiggle was established in 2003 in Melbourne, Australia, and in 2007 joined The Just Group's portfolio of brands. Fast forward to present day, and Smiggle has exploded across the globe with stores in the United Kingdom, Ireland, Singapore, Malaysia, and New Zealand. Smiggle also has wholesale distribution and shop-in-shop representation across 14 countries and over 800 additional doors.

The Just Group is one of the most successful Australian-grown retail groups, inclusive of 7 brands – Dotti, Jacqui E, Jay Jays, Just Jeans, Peter Alexander, Portmans, and the only non-apparel brand Smiggle.

Smiggle is a special place to play and work. The brand name stands for where a Smile meets a Giggle, and we strive to live up to it every day.

How to Apply

It's the Smigglers in our retail team that make Smiggle what it is today. If you're looking to start your career in the retail industry with one of the world's most colourful brands, click the 'Apply now' button.

Please note, you will be taken to The Just Group website to complete our application form. You will be asked to enter your email before proceeding, however, you may be able to populate the majority of fields that follow or save your application for later without completing all required fields and can therefore apply on a mobile.

Our team members and customers have the right to a safe working and shopping environment. Where you visit a store or meet with one of our teams for a job interview, please treat everyone with respect. Verbal Aggression, Sexual Harassment, and Physical Abuse will not be tolerated.

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