
Care Services Leader
1 week ago
About our organization, a leading not-for-profit provider with 1500 staff members delivering over 2000 support services daily.
We have been supporting people with disability of all ages for almost 70 years through innovative programs and person-centred active support plans.
Our team members are our valued partners and key to our success as advocates of diversity, inclusivity and equality.
As a Service Manager, you will lead a team of Support Workers, implementing and delivering support services at our new Short Term Accommodation.
Key Responsibilities:
- Ensuring high-quality services for clients and their families
- Leading and supporting a team of Support Workers
- Overseeing daily operations and providing direct support where required
- Managing projects within scope and aligned with client needs and support plans
- Providing coaching and developing opportunities, managing conflict and addressing performance issues
- Contributing to the growth of our organization through service development and expansion
We seek a candidate with:
- Demonstrated experience (3+ years) in a Leadership or Management role within the disability sector or related field
- A sound understanding of the National Disability Insurance Scheme (NDIS) and its funding protocols, standards and processes
- Capacity to effectively deliver and monitor service provisions
- Highly developed communication, negotiation and problem-solving skills
- Strong interpersonal and relationship-building skills with internal and external stakeholders
- Proficient computer literacy skills with the ability to learn new systems
- NDS Workers Screening Check, or willingness to obtain
Why Join Us?
We offer a dynamic work environment, opportunities for professional growth and development, and a chance to make a real difference in the lives of people with disability.
Join us today and be part of a talented team that is shaping the future of support services
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