Customer Experience Ambassador

23 hours ago


Melbourne, Victoria, Australia beBeeCustomerExperience Full time $52,000 - $67,000

We're seeking a Customer Experience Ambassador to deliver exceptional customer journeys.

About the Role:

As a Customer Experience Ambassador, you'll be the first point of contact for all customers. You'll work closely with our Optometrists to provide an outstanding customer experience.

Your Key Responsibilities:

• Support Optometrists with pre-testing to ensure accurate results.

• Provide frame styling advice to help customers find their perfect match.

• Dispense glasses with various lens options to cater to different needs.

• Build strong rapport with customers and create memorable experiences.

The Benefits:

• Enjoy two free pairs of glasses per year.

• Receive birthday leave and volunteer opportunities.

• Get 30% off glasses for your family and friends.

• Participate in staff referral incentives.

• Access health and wellbeing support including Employee Assistance.

• Benefit from an in-depth onboarding process and tailored career progression.



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