Career Development Opportunity

6 days ago

Sydney, New South Wales, Australia beBeeHearing Full time $70,000 - $99,000
Job Title:

Career Development Opportunity

Job Description:

Bloom Hearing Specialists is dedicated to unlocking human potential and bringing back hearing for millions of people around the world. Our global network of hearing stores is equipped with the latest technology and features best-in-class professionals who provide exceptional service.

We are seeking a skilled Customer Care Coordinator to join our team. In this role, you will be responsible for scheduling appointments for hearing assessments and consultations with expert audiologists. You will also guide customers through our innovative range of hearing devices and accessories, resolve concerns efficiently, and contribute to local marketing efforts to promote the clinic and its services.

To succeed in this role, you will need:

  • At least 2 years of experience in delivering customer service in retail or allied health environments.
  • Good computer literacy and ability to navigate software programs (CRM, appointment management, etc.).
  • Attention to detail with a solid administrative background and collaborative spirit.
  • A positive team-oriented attitude with ability to work independently when needed.

We offer:

  • Competitive remuneration package.
  • Ongoing training and continuing professional development.
  • Clinic incentives available throughout the year.
  • Paid Parental Leave.
  • Hearing Aid Benefits available to Employees, Family and Friends.
  • Access to Employee Assistance Program (EAP) at no cost.

We believe in creating an inclusive employee experience that values diversity and promotes equal opportunities for all. We strive to maintain a workplace culture that fosters growth, collaboration, and innovation.

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