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Administration Officer

2 months ago


Sydney, New South Wales, Australia St Vincent's Health Australia Full time
About the Role

We are seeking a highly motivated and organized Administration Officer to join our team at St Vincent's Health Australia. As the first point of contact for our patients, you will play a critical role in ensuring a smooth and welcoming experience from arrival to departure.

As an Administration Officer, you will be responsible for handling a variety of administrative tasks, managing patient appointments, and supporting our healthcare professionals in delivering outstanding care. You will work closely with our team to provide exceptional customer service and ensure that our patients receive the highest level of care.

Key Responsibilities
  • Provide administrative support to our healthcare professionals, including managing patient appointments and coordinating patient care.
  • Handle a variety of administrative tasks, including data entry, filing, and correspondence.
  • Ensure that our patients receive exceptional customer service, responding to their needs and concerns in a timely and professional manner.
  • Work closely with our team to ensure that our patients receive the highest level of care, including coordinating with other departments and healthcare professionals as needed.
  • Develop and maintain accurate and up-to-date records, including patient files and administrative documents.
Requirements
  • Personal integrity and demonstrated commitment to the Philosophy, Mission and Values of Mary Aikenhead Ministries and St Vincent's Health Australia.
  • Effective communication and interpersonal skills, with the ability to work with patients, healthcare professionals, and other stakeholders.
  • Excellent customer service skills, with the ability to respond to patient needs and concerns in a timely and professional manner.
  • Demonstrated skills with electronic medical records and Microsoft Office programs, including Word, Outlook, and Excel.
  • Demonstrated commitment to personal and professional development, with a willingness to learn and grow in the role.
  • Immunisation history complies with NSW Health Policy Directive 2024_015.
  • Excellent attention to detail and ability to prioritize competing demands.
  • Flexibility in a changing work environment.
About Us

St Vincent's Health Australia is a leading not-for-profit organisation providing health services to our community. We are guided by our values of compassion, excellence, integrity, and justice, and we promote a culture of diversity and inclusion. We empower our people to learn, grow, and innovate, and we offer a range of benefits and opportunities for career development.

We are committed to employing a workforce that reflects the community we care for, and we strongly encourage applications from people who are Aboriginal and Torres Strait Islander, culturally diverse, sexuality or gender diverse, and/or living with disability.