
Financial Solutions Specialist
2 days ago
We are seeking a highly skilled Financial Solutions Specialist to join our team in Canberra. As a key member of our retail banking team, you will play a vital role in providing financial solutions and exceptional service to the Defence community.
Your responsibilities will include:
- Managing the Consumer Lending portfolio, including Credit Cards and Personal Loans
- Identifying and referring Home Lending opportunities to specialists within the organisation
- Delivering excellent customer service and sales skills
- Working effectively with others, both in person and remotely
- Building rapport and understanding member needs
To succeed in this role, you will need:
- Exceptional customer service and sales skills
- Experience in customer service and sales, preferably in retail banking
- Excellent communication skills, both verbal and written
- Able to work effectively with others
- Demonstrated ability to build rapport and understand member needs
- Problem identification and solving abilities
This is an exciting opportunity to make a positive impact on the lives of members and contribute to the growth of the organisation. You will have access to training programs and opportunities for skill enhancement to support your career growth within the organisation.
OthersYou will be part of a collaborative and supportive work environment, where teamwork and mutual respect are valued. This is a great chance to develop your career as a Financial Solutions Specialist and make a real difference in people's lives.
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