Venue Operations Manager
3 weeks ago
The Opportunity
We are seeking a highly skilled and experienced Venue Manager to lead our team in delivering exceptional customer experiences at our facility. As a key member of our management team, you will be responsible for the operational, financial, and program deliverables of the Centre.
Key Responsibilities
- Develop and implement strategies to achieve budgeted performance targets.
- Maintain a strong relationship with our council partner to ensure mutual benefits.
- Design and implement a customer service proposition that meets the needs of our client base.
- Lead and drive a high-performance community-minded culture through visible leadership and team engagement.
- Provide training and development opportunities to ensure staff have the necessary knowledge and skills to achieve their objectives.
- Maintain facilities to approved standards in line with contract requirements.
Essential Skills and Qualifications
- A minimum of 3 years' experience in a leadership role.
- Excellent communication and interpersonal skills with a flair for influencing and negotiating.
- Sound knowledge of health and safety legislation.
- Experience in planning and executing operational, financial, and people plans to successful outcomes.
- National Police Check.
- Working with Children Check.
- Legal working rights in Australia.
- Current CPR Certificate.
- Current First Aid Certificate (Level 2).
Desirable Qualifications
- Great understanding of local government and processes.
- Pool Lifeguard Certificate.
- Pool Operations Certificate.
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