Venue Operations Manager

3 weeks ago


Tin Can Bay, Queensland, Australia Belgravia Leisure Full time

The Opportunity

We are seeking a highly skilled and experienced Venue Manager to lead our team in delivering exceptional customer experiences at our facility. As a key member of our management team, you will be responsible for the operational, financial, and program deliverables of the Centre.

Key Responsibilities

  • Develop and implement strategies to achieve budgeted performance targets.
  • Maintain a strong relationship with our council partner to ensure mutual benefits.
  • Design and implement a customer service proposition that meets the needs of our client base.
  • Lead and drive a high-performance community-minded culture through visible leadership and team engagement.
  • Provide training and development opportunities to ensure staff have the necessary knowledge and skills to achieve their objectives.
  • Maintain facilities to approved standards in line with contract requirements.

Essential Skills and Qualifications

  • A minimum of 3 years' experience in a leadership role.
  • Excellent communication and interpersonal skills with a flair for influencing and negotiating.
  • Sound knowledge of health and safety legislation.
  • Experience in planning and executing operational, financial, and people plans to successful outcomes.
  • National Police Check.
  • Working with Children Check.
  • Legal working rights in Australia.
  • Current CPR Certificate.
  • Current First Aid Certificate (Level 2).

Desirable Qualifications

  • Great understanding of local government and processes.
  • Pool Lifeguard Certificate.
  • Pool Operations Certificate.


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