Application Specialist

4 weeks ago


Melbourne, Victoria, Australia City Facilities Management Full time
About the Role

City Facilities Management is seeking an experienced Application Engineer to join our IT team. As an Application Engineer, you will be responsible for the technical management of our enterprise applications, ensuring they are running smoothly and efficiently.


Key Responsibilities

  • Work with IT and business stakeholders to manage incidents and requests for applications within the Enterprise Applications portfolio.
  • Be the subject matter expert (SME) to support projects initiatives, including new applications/systems implementations, upgrades, and enhancements.
  • Select, evaluate, and implement new applications, and design and maintain the application catalogue and profiles for each application.
  • Contribute to defining acceptance criteria for new apps or changes to apps, and testing that the product offering meets the requirements.
  • Coordinate and run Application Ops & Lifecycle activities, including monitoring, governance, auditing, documentation, training, procedures, deployment, patching, configuration management, change management, and comms.
  • Recommend and develop product, process, or system optimization changes to improve system performance.

Requirements

  • Bachelor of Computing Science/IT degree or diploma.
  • Solid prior experience in an application operational/support role, ideally with a mix of off-the-shelf and bespoke applications and integrations.
  • Exposure to ITIL and experience with Service Desk software.
  • Experience in scripting/code (e.g., PowerShell, Python, bash).
  • Experience in infrastructure management (general cloud servers, networking, security in IaaS/PaaS).
  • Proficiency in .NET, SQL Server, PostgreSQL, Windows Servers, SSRS, SSIS, PowerShell, Python, bash, Azure, SCCM, Intune.
  • Strong demonstration of analytical and problem-solving capability.
  • Full Australian work rights and current police check.

About Us

City Facilities Management is a leading provider of facilities management and engineering solutions. We are committed to delivering safe, successful, and sustainable outcomes for our partners.


What We Offer

  • Competitive salary and access to rewards.
  • Career progression opportunities.
  • Hybrid working model (WFH 2 days a week).
  • Free onsite car parking when in office.
  • Exciting opportunity to grow and work within a fun and supportive IT team.

If you are interested in this opportunity, please send your updated resume and cover letter to apply.



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