Branch Customer Service Representative

1 week ago

Gold Coast, Queensland, Australia beBeeCustomerService Full time $60,000 - $80,000
About the Role

We are seeking a dedicated professional to join our team as a Branch Customer Service Representative. This is an exciting opportunity for someone who enjoys working with people and providing exceptional customer service.

This role involves being the first point of contact for customers, identifying their needs and providing suitable solutions. You will work closely with customers to understand their banking requirements and offer tailored advice on products and services.

Key Responsibilities
  • Serve as the primary point of contact for customers, providing timely and effective assistance.
  • Analyze customer needs and recommend suitable banking products and services.
  • Demonstrate knowledge of self-service and digital banking options to customers, ensuring they have easy access to their accounts.
Requirements
  • A passion for delivering quality customer experiences.
  • A team player with excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask efficiently.
  • No prior banking experience required; full training provided.
Benefits
  • Opportunity to develop your career in a dynamic and supportive environment.
  • Access to comprehensive training and development programs.
  • Competitive salary and benefits package.
What We Offer

In addition to a rewarding career, we offer a range of benefits that enhance your work-life balance and overall well-being. These include flexible working arrangements, generous leave entitlements, and opportunities for professional growth and development.

Why Join Us?

At our organization, we value diversity and inclusion. We strive to create a workplace culture that promotes respect, understanding, and equality for all employees. If you share our commitment to these values, we encourage you to apply for this role.

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