
Retail Store Operations Manager
8 hours ago
Store Operations Manager
About the Role:We are seeking a highly motivated and experienced retail professional to join our team as a Store Operations Manager. This key role will play a vital part in delivering an exceptional customer experience and driving sales growth.
- Lead by example, embodying a strong work ethic and commitment to excellence in all aspects of store operations.
- Develop and implement strategies to drive sales growth and improve customer satisfaction through effective coaching and mentoring of your team.
- Maintain high standards of store appearance and visual merchandising, ensuring a positive shopping environment for customers.
- Monitor and control stock levels, ensuring accurate inventory management and minimizing losses.
This dynamic role will be responsible for:
- Managing store operations, including sales, management, and back-of-house functions.
- Developing and implementing plans to drive sales growth and enhance customer satisfaction.
- Maintaining store appearance and visual merchandising to the highest standards.
- Leading and motivating your team to achieve sales targets and KPIs.
- Monitoring and controlling stock levels to ensure accurate inventory management.
To succeed in this role, you will need:
- Previous retail management experience, preferably in a similar role.
- Strong leadership and communication skills, with the ability to motivate and inspire your team.
- Able to work a rotating roster, including evenings, weekends, and public holidays.
- Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
- Passion for excellent customer service and experiential retail.
- A drive for results, with a history of exceeding sales targets and KPIs.
We offer a dynamic and inclusive work environment, with opportunities for career growth and development within our organisation.
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