Compliance Risk Management Analyst
2 days ago
At Square, we're on a mission to empower our customers to succeed in the economy. As part of our Compliance Quality Control team, you'll play a critical role in helping us achieve this goal. We're looking for a skilled Compliance Quality Control Analyst to join our team and help us ensure that our compliance operations are running smoothly and efficiently.
About the Role
The Compliance Quality Control team is responsible for reviewing decisions made by our global Compliance operations teams. As a Compliance Quality Control Analyst, you'll be responsible for sampling decisions, recognizing patterns, and making constructive observations to highlight gaps and develop procedures. You'll also provide ongoing quality coaching, collaborate with leads to recommend enhancements to policy and procedures, and respond to QC escalations, disputes, and inquiries.
Key Responsibilities
* Sample a wide range of decisions arising from compliance-related alerts
* Recognize patterns by evaluating data to make constructive observations to highlight gaps, develop procedures, and conduct training to support consistency
* Provide ongoing quality coaching
* Collaborate with leads to recommend enhancements to policy and procedures
* Respond to QC escalations, disputes, and inquiries
Requirements
* Native-level proficiency in written and spoken Japanese
* 2+ years experience in the AML/Compliance space in either Japan or Australia
* 2+ years experience in transaction monitoring, suspicious matter reporting, KYC, and/or watchlist screening
* Experience delivering training
* Experience delivering feedback to individuals
Nice to Have
* 1+ year of Compliance QC/QA experience
* Experience working in a financial institution or related FinTech payments space
* Familiarity with using and writing SQL queries
* Experience working for a global compliance team
* Knowledge of Looker and experience creating complex dashboards
* Experience manipulating and presenting trends to management using large data-sets
About Square
We're a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Our values are centered around fairness, equality, and empowerment, and we're committed to creating a workplace that is fair and square. If you're passionate about compliance, quality control, and empowering our customers, we'd love to hear from you.
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