Operational Support Specialist

3 days ago


Wodonga, Victoria, Australia Upper Murray Family Care Full time
Role Overview

We are seeking an experienced and skilled Operations Coordinator to join our innovative team at Upper Murray Family Care. This role is key to the development and management of administrative systems, data, and projects that underpin our Family Relationship Service.

As our Operations Coordinator, you will work closely with the FRS Service Manager and Team Leads to develop and maintain high-quality administrative systems, processes, and procedures. This includes reporting systems, data collection systems, spreadsheets, and document templates.

Key Responsibilities:

  • Develop and maintain effective administrative systems, processes, and procedures.
  • Coordinate recruitment interviews and onboarding for Service Manager and Team Leaders with the People & Culture Team.
  • Work on policies and procedures, and provide the FRS Leadership Group's Secretariat function.
  • Undertake specific project work from time to time as determined by the FRS Manager.
  • Work collaboratively with the Risk and Quality team to identify, assess, and mitigate risks.
  • Actively participate in relevant meetings, professional development processes, and quality improvement processes.

Requirements:

To be eligible for this role, you will require a tertiary qualification in Administration or an associated field, or extensive relevant experience. You will also need strong leadership skills, high emotional intelligence, and excellent written and verbal communication skills.

About Us:

Upper Murray Family Care is a well-regarded Not-for-Profit organisation committed to the safety, well-being, and empowerment of all children and young people. We are an equal opportunity employer and are committed to attracting and retaining a diverse workforce that reflects the community we serve.



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