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Retail Operations Leader

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Logan City, Queensland, Australia beBeeLeadership Full time $78,000 - $97,000
Key Role Summary

The Assistant Store Manager is a pivotal role in our retail network, responsible for driving business objectives and key success indicators. This leadership position requires an individual with excellent communication and team management skills to build, lead, and drive their team to achieve operational excellence.

Responsibilities:

  • Reinforce the customer-centric nature of our organization by providing a superior people experience.
  • Lead the store team to deliver on performance objectives, focusing on sales, audit & compliance, visual merchandising, wages, safety, and customer engagement.
  • Contribute to all aspects of store operations, including managing and leading the store team, ensuring stores are open and ready for trade, managing stock movement to reduce shrinkage and optimize sales.
  • Work collaboratively with the Store Manager to manage wages, achieving profitability and operational efficiencies.
  • Analyze and interpret store sales conversion and customer engagement measures to inform business decisions.
  • Demonstrate effective leadership, ensuring that all store team members receive the required feedback, support, and training.
  • Support the Store Manager in recruiting and retaining strong talent.
  • Understand Workplace Health and Safety regulations and implement practices to ensure a safe working environment.

Requirements:

  • Experience in a customer-service based management role, preferably in a fast-paced retail or hospitality environment.
  • Demonstrated ability to drive sales and operations to meet targets and metrics.
  • Strong communication, team management, and leadership skills.
  • Energy and enthusiasm for store operations.

Benefits:

  • 40% team member discount for you, your friends, and family.
  • Access to employee assistance programs, gym memberships, and other exclusive benefits.
  • In-store competitions, sales incentives, and recognition programs.
  • Gift cards for major milestones and anniversary certificates.
  • A monthly day off (4-day week) and bonuses based on sales and customer service levels.
  • Endless succession pathways to different roles within the organization.

Our organization values diversity and inclusivity, striving to create an environment where everyone feels respected, valued, and empowered. We believe in equal opportunities for all individuals and aim to make a positive impact in our community.

Seniority level: Mid-Senior level.

Employment type: Full-time.

Job function: Sales and Business Development.

Industries: Retail.