Support Worker

1 month ago


Nowra, Australia St Vincent de Paul Society Full time

**Support Worker**:

- Date: 16 Oct 2024- Location: Nowra, NSW, AU, 2541- Requisition ID: 1198**About Us**:
The St Vincent de Paul Society is a leading provider of community support services, who are committed to serving people in need in our community and shaping a more just and compassionate society. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities. We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services

For more information about working at Vinnies please click here.
- **SCHCADS Award: hourly rates starting from $46.69 per hour**:

- **Not-for-profit salary packaging tax free benefits, increasing your take home pay**:

- **Career development paths available - we pride ourselves on career development pathways for all employees**

**Your Role**:
Join a** passionate and dedicated team **making a real difference in homelessness and housing support In this dynamic role, you’ll help create a safe and welcoming space that empowers clients on their journey toward stable housing. Collaborating closely with the case management team, you’ll play a key role in **delivering high-quality, client-centered services **aligned with individual case plans, **fostering a respectful and supportive environment **every step of the way.

**Your Responsibility**:

- Provide diverse support to clients in line with their case plans and collaborate with the case management team.Maintain daily records and ensure accommodation services meet quality standards.
- Flexibility to work various shifts, including nights and weekends, as needed.
- Deliver client support consistent with the Client Service Delivery Model (CSDM) and trauma-informed care practices.
- Maintain a respectful, non-judgmental, and inclusive approach at all times.
- Assist clients in following service rules and address their primary needs.
- Create a safe, welcoming environment and oversee client activities and programs.
- Support case management tasks, liaise with staff, and provide accurate client information and support.
- Maintain professional, up-to-date client records and advocate for clients with external agencies as needed.
- Transport clients as required and meet service targets set by supervisors or external agencies.
- Adhere to accommodation standards, including client orientation, room organisation, inspections, meal service, and maintaining a clean environment.

**You Will Need**:

- Experience in a support role, preferably within homelessness or housing services.
- Understanding of trauma-informed care practices and the Client Service Delivery Model (CSDM).
- Ability to work effectively with a diverse client population in a respectful and inclusive manner.
- Strong organisational skills and attention to detail in maintaining records and case notes.
- Flexibility to cover various shifts as needed, including nights, weekends, and holidays.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.


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