Client Support Specialist

2 weeks ago


Nowra, New South Wales, Australia beBeeCare Full time $74,000 - $83,600
Job Overview

As a Support Worker, you will play a pivotal role in delivering high-quality, client-centered services aligned with individual case plans.

Responsibilities:
  • Provide diverse support to clients in line with their case plans and collaborate closely with the case management team.
  • Maintain accurate daily records and ensure accommodation services meet quality standards.
  • Deliver client support consistent with the Client Service Delivery Model (CSDM) and trauma-informed care practices.
  • Maintain a respectful, non-judgmental, and inclusive approach at all times.
  • Assist clients in following service rules and address their primary needs.
  • Create a safe, welcoming environment and oversee client activities and programs.
  • Support case management tasks, liaise with staff, and provide accurate client information and support.
  • Maintain professional, up-to-date client records and advocate for clients with external agencies as needed.
  • Transport clients as required and meet service targets set by supervisors or external agencies.
  • Adhere to accommodation standards, including client orientation, room organisation, inspections, meal service, and maintaining a clean environment.

Our ideal candidate will have experience in a support role, preferably within homelessness or housing services, and an understanding of trauma-informed care practices and the Client Service Delivery Model (CSDM).



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