Support Coordinator

3 days ago


City of Maribyrnong, Australia MacKillop Family Services Full time

About Our Disability Support Coordination Program:

At MacKillop Family Services, we provide high-quality support coordination to individuals with disabilities. Our team of experienced disability support coordinators work closely with participants and their families to implement the funded supports in their NDIS plan.

The role of a Disability Support Coordinator is to provide specialist advice to participants and families, as well as other providers, and link them to necessary mainstream and community supports. Building participant capacity to implement their own NDIS supports in future is a key part of this role.

Responsibilities:
  1. Providing information to participants about relevant options that may assist them to achieve their NDIS goals.
  2. Performing all duties with a focus on positive participant outcomes and commercial sustainability.
  3. Delivering the role in line with NDIS guidelines for Support Coordination.
  4. Negotiating services, developing service agreements, creating service bookings, and fulfilling administrative requirements.
  5. Requesting assessments to determine the nature and type of funding required to meet participant needs.
  6. Supporting participants to develop a budget for each support type and regularly reviewing this against their NDIS goals.

This is a full-time opportunity within our Disability Services Program. The position reports to the Coordinator Support Coordination.

Key Selection Criteria:
  • Diploma in Community Services or Disability; tertiary qualifications highly regarded.
  • Experience working with people with disabilities (minimum 2 years).
  • Respect for participants as valued members of their community and understanding their goals and aspirations.
  • High level communication and interpersonal skills with the ability to establish rapport with participants.

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